From which countries can you buy online?
You can buy online from any country in the world.
How many languages is the website available in?
The currently-available languages are: Spanish and English.
Are the prices the same online and at my local Bgo & Me shop ?
Yes, but if there is any difference between the price listed on the website and the one shown on the labels of the product, the correct price will always be the one on the labels.
Will articles that are marked “sold out” be re-stocked?
If an item has sold out, we will try to replace it as soon as possible. If it is no longer in stock, it will be removed from the website.
Will I receive the same product that I see on the picture?
Yes, except in handcrafted products, where there might be a slight difference in the finishing.
Is it possible to receive periodic information by my email with the latest news and offers at Bgo & Me?
Yes, simply by clicking on “Login” you will receive the latest news and information about our look book and events at Bgo & Me.
Can I cancel my subscription to the newsletter at www.bgoandme.com?
Yes, send us an email at firstname.lastname@example.org, and we will unsubscribe you immediately.
How do I recover my forgotten password?
If you forget your password, you can recover it in the log-in section. You will receive an email with your new password.
How can I make sure I made my purchase correctly?
Once you have placed your order, you will receive an email confirmation. If you do not receive it, contact our Customer Service Department.
For Sale/Outlet products, we do not guarantee that the original packaging will be included.